📄 Privacy Policy

Last Updated: [Insert Date]

Welcome to LiveWellBD (www.livewellbd.net). We are committed to protecting your personal information and your right to privacy. This Privacy Policy describes how we collect, use, and safeguard your information when you visit our website and place an order.

🧾 1. Information We Collect

When you use our site or place an order, we may collect:

  • Personal Information
    – Your name
    – Mobile number
    – Shipping address
    – Email address (optional)

  • Order Information
    – Product(s) purchased
    – Transaction ID or payment details (if applicable)

  • Technical Information
    – Browser type
    – Device information
    – IP address

🛡️ 2. How We Use Your Information

We use your data for the following purposes:

  • To process and deliver your orders

  • To contact you for order confirmation or delivery

  • To send transactional SMS or emails related to your purchase

  • To improve our website and customer service

  • To comply with legal requirements

🚫 3. We Do NOT:

  • Sell, rent, or trade your personal information with third parties

  • Collect sensitive financial data like credit card numbers directly on our website

🔐 4. Data Security

We take all reasonable measures to protect your personal data from unauthorized access, alteration, or disclosure.

Our website uses secure connections and we limit access to personal information to only those employees or partners who need it for order fulfillment.

📦 5. Third-Party Services

We may use trusted services like:

  • SMS gateway providers to notify you

  • Delivery partners (couriers) to fulfill orders

They only receive information necessary for their role in the delivery process.

📲 6. Cookies and Tracking

We may use cookies to:

  • Analyze website traffic

  • Save cart information

  • Improve user experience

You can control cookies through your browser settings.

📞 7. Your Choices

You can:

  • Contact us to update or delete your information

  • Request a copy of the data we have on file

To make a request, message us via our Contact page or call us directly.

📬 8. Contact Us

If you have questions or concerns about your privacy, reach out to:

LiveWellBD Team
📞 Phone: 01759410653
🌐 Website: www.livewellbd.net
📧 Email: info@livewellbd.net